FAQ

[Performance] For a 2-person package, does the accompanying person also need to present an ID to receive the tickets?

[Performance] Can someone (eligible for discount) other than the ticket purchaser pick up and attend the performance at the venue?

[Performance] Are there any documents I need to prepare to receive the tickets at the hotel?

[Shuttle service (if available)] Do I have to use the shuttle bus?

[Shuttle service (if available)] I missed the shuttle bus because I was a little late. Are there any backup vehicles available?

[Shuttle service (if available)] Can I bring a suitcase to the shuttle bus? If so, are there any size or weight restrictions?

[Shuttle service (if available)] Only one person reserved a ticket, but can a guardian accompany them on the shuttle bus to the venue?

[Shuttle service (if available)] Can I use only the return shuttle bus without using the shuttle bus to the venue?

[Shuttle service (if available)] When and where should I board the shuttle bus returning from the venue?

[Reservation & purchase] Can I make a reservation without signing up for membership?