NOL World - Ticket & Travel, All ways to Joy
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Booking/Payment
Cancellation/Refund
Ticket Pick-up
Verified Member
Fraudulent Reservation/Transaction
NOL facepass
Mobile Ticket
Play&Stay
Account
Trips
[Reservation & purchase] Is there a limit on the number of tickets that can be purchased per person?
[General] I am not satisfied with my concert seat and would like to cancel. Will I get a refund?
[General] I couldn't receive the tickets at the hotel's designated ticket collection time. What should I do?
[Cancellation] I’ve tested positive for COVID-19 (or a similar infectious disease). Please cancel without a fee.
[Cancellation] A family member passed away. or I was hospitalized due to an accident. Please cancel without a fee.
[Hotel] Can I attend the performance but not use the hotel?
[Hotel] If I attend the performance but don't use the hotel, can I get a partial refund of the hotel cost?
[Hotel] Can I pay extra to change the room?
[Hotel] I want to extend my hotel stay by one night. How can I do that?
[Hotel] Can I use the hotel for only one night and receive a partial refund for the rest?
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