OWL Subtitle Glasses Service Guidelines

 

［Theater Website/Booking Platform Popup/Text Message］

 

［Introduction］ OWL Subtitle Glasses Rental Perfect immersion without missing a moment! Experience every story on stage vividly with real-time subtitles! Experience genuine connection beyond language barriers with OWL subtitle glasses.

 

［Usage Guide］
- Verify booking information (name and contact details) at the rental counter on the theater＇s first floor
- Deposit your government-issued ID (resident registration card, passport, etc.) and receive OWL subtitle glasses
* Available for pickup from 1 hour before to 10 minutes before the performance starts
* Pickup and refunds are not available if you arrive after the designated pickup time
- Return OWL subtitle glasses and retrieve your ID after use
* Same location as rental counter; must be returned within 15 minutes after performance ends
* Additional rental fees may apply if returned after the designated return time

 

［Operating Instructions］
- Turn on the mobile controller.
- Connect the mobile controller to the smart glasses using the connection cable.
* Insert the curved end of the cable into the smart glasses.
- Select the performance and subtitle language on the mobile controller.
- Adjust the optimal subtitle position and size on the mobile controller according to your seat location and facial structure.
* Please set the mobile controller to power-saving mode during the performance.

 

［Reservation Information］
- OWL subtitle glasses are available through online reservation and on-site rental.
- Online advance reservations are available until 2 hours before the performance starts, and on-site rentals are available for remaining quantities only after reservations close.
- Renters must bring their own government-issued ID.
- The booking platform and theater assume no responsibility for issues arising from third-party transactions or rental vouchers obtained through illegal channels.
- Changes/cancellations are not permitted on the day of the performance.

 

［Important Notices］
- Please verify all product components and request an exchange if there are any issues.
* Smart glasses, mobile controller, connection cable, glasses stand, instruction manual, disinfectant wipes
- Subtitles may experience a 0.2 to 0.3 second delay as they are automatically transmitted using AI technology.
- Temporary pauses may occur due to actors＇ ad-libs or network interference issues.
- Subtitle visibility may vary depending on your seat location in the theater and individual facial structure.
* You can adjust subtitle position and size on the mobile controller.
- Some dizziness or discomfort may occur depending on individual differences such as facial structure and vision.
- Please be careful to avoid damage from excessive stretching or strong impacts.
- Not suitable for preschool children and elementary school students due to sizing issues.
- Please request an exchange at the rental counter if the mobile controller battery is low.