[Important Notice]
- Ticket Collection: Play&Stay Ticket Desk inside the hotel (9AM–12PM)
- Tickets must be used by the purchaser themselves. Transfer or proxy collection is strictly prohibited.
- Hotel stay is available only if the purchaser completes check-in in person, and if any guest is a minor, they must be accompanied by a legal guardian.
- All times stated in this product are based on Korea Standard Time (KST).
* According to the terms on the notice of this concert, ticket reservations will be canceled for cases where abnormal or fraudulent methods(e.g., using a macro program, etc.) have been detected in the ticket purchasing process.
※ By making a ticket reservation, you are accepting the terms in this notice. These terms are subject to change depending on event circumstances. Please check the information carefully before attending the concert to ensure that you are not adversely affected in any way.
※ From July 11, 2024, you can only reserve the ticket with your verified account to prevent unauthorized use by a third party.
- Please make sure that you verify your identity before the reservation of the concert ticket.
- Please prepare your passport before the identity verification. (*Using Korean passport for the verification is not possible)
- 'Verified Member Only' FAQ(https://world.nol.com/en/my-info/faqs?selected-category=verified-member)
[Entry Information]
- The identity of every guest will be verified on-site to prevent ticket scalping and illegal transfers. You must receive and wear your wristband after verifying your identity for entry.
- Admissions for each ticket category and area begin at different times. Please check the admission time for the ticket you reserved.
※ You can only receive one queue order with one account.
If you create a queue using multiple devices or browsers at the same time, your existing queue will be automatically closed.
For more information, please refer to our FAQs. (Go to FAQs : https://triple.global/en/my-info/faqs)
*If you have any questions about the product, please us at My Page > FAQ Contact us
• You can cancel your order directly through My Page > Reservation/Cancellation.
• Concert and accommodation are linked and cannot be canceled separately.
KRW 4,000 per transaction from 8 days after purchase up to 61days prior to the performance date
30% cancellation fee if canceled 60 to 41 days before the performance date.
70% cancellation fee if canceled 40 to 15 days before the performance date.
90% cancellation fee if canceled 14 to 4 days before the performance date.
100% cancellation fee if canceled on the day of the performance or 3 days before, with no refund available.