[Important Notice]- Ticket Collection: Play&Stay Ticket Desk inside the hotel (9AM–12PM)
- Tickets must be used by the purchaser themselves. Transfer or proxy collection is strictly prohibited.
- Hotel stay is available only if the purchaser completes check-in in person, and if any guest is a minor, they must be accompanied by a legal guardian.
- All times stated in this product are based on Korea Standard Time (KST).
- Play&Stay Shuttle departure time can be confirmed at the hotel on the day of the concert.
- Play&Stay Shuttle service is provided only to purchasers of the package (1-person / 2-person package) and is available only on the concert date of the purchased the product.
* According to the terms on the notice of this concert, ticket reservations will be canceled for cases where abnormal or fraudulent methods(e.g., using a macro program, etc.) have been detected in the ticket purchasing process.※ By making a ticket reservation, you are accepting the terms in this notice. These terms are subject to change depending on event circumstances. Please check the information carefully before attending the concert to ensure that you are not adversely affected in any way.[Restricted View Seats]
▶ Your seat may be subjected to different degrees of sight or audio obstruction due to structures of the venue (handrails, pillars, etc.) and the stage or camera equipment, depending on the location of the seat and individual viewing preferences. Any changes, cancellations and/or refunds due to sight or audio obstruction will not be allowed on the day of the show. Please note that concert organizers and the authorized ticket seller cannot provide any solutions to problems arising from such obstructed views.※ You can only receive one queue order with one account.
If you create a queue using multiple devices or browsers at the same time, your existing queue will be automatically closed.
For more information, please refer to our FAQs. (Go to FAQs :
https://world.nol.com/en/my-info/faqs?selected-category=booking-payment)
※ From July 11, 2024, you can only reserve the ticket with your verified account to prevent unauthorized use by a third party.
- Please make sure that you verify your identity before the reservation of the concert ticket.
- Please prepare your passport before the identity verification. (*Using Korean passport for the verification is not possible)
- 'Verified Member Only' FAQ (My Account > FAQ > Verified Member)












Other Information
• Reservation Confirmation: Check My Page or your email
•If you have any questions about the product, please us at My Page > FAQ Contact us
Cancellation Policy
• You can cancel your order directly through My Page > Reservation/Cancellation.
• Concert and accommodation are linked and cannot be canceled separately.
• Cancellation fees
KRW 4,000 per transaction from 8 days after purchase up to 30days prior to the performance date
30% cancellation fee if canceled 29 to 16 days before the performance date.
60% cancellation fee if canceled 15 to 9 days before the performance date.
90% cancellation fee if canceled 8 to 4 days before the performance date.
100% cancellation fee if canceled on the day of the performance or 3 days before, with no refund available.