• Reservation Confirmation: Check My Page or your email

• If you have any questions about the product, please email us at My Page > Customer Support

 

Cancellation Policy 

• You can cancel your order directly through My Page > Reservation/Cancellation.

• Concert and accommodation are linked and cannot be canceled separately.

• Cancellation fees

No cancellation fee if canceled up to 32 days before the performance date.

  30% cancellation fee if canceled 31 to 21 days before the performance date.

  50% cancellation fee if canceled 20 to 16 days before the performance date.

  70% cancellation fee if canceled 15 to 8 days before the performance date.

  90% cancellation fee if canceled 7 to 4 days before the performance date.

  100% cancellation fee if canceled on the day of the performance or 3days before, with no refund available.