BTS MAP OF THE SOUL TOUR - SEOUL Concert Cancellation Notice

Hello. This is Big Hit Entertainment

We regret to announce that the BTS MAP OF THE SOUL TOUR – SEOUL Concert, originally scheduled to be held on April 11 (Sat), 12 (Sun), 18 (Sat) and 19 (Sun) at OLYMPIC STADIUM, has been canceled.

Plans for “MAP OF THE SOUL TOUR – SEOUL” included the involvement of a number of global production companies and a large group of expert international crew, with over 200,000 concertgoers expected to attend.

However, the current global coronavirus (COVID-19) outbreak has made it impossible at this time to predict the scale of the outbreak during the dates of the concert in April, alongside increasing uncertainty about the cross-border movement of concert staff and equipment.

While we hope that the situation will improve, we must take into consideration the health and safety of hundreds of thousands of guests as well as our artists and the dire impact a last-minute cancelation may have on guests from overseas, production companies and staff. We have thus determined that with approximately one month left before the Seoul concert is set to begin, it is unavoidable that the concert must be canceled without further delay.

Please understand that this decision was made after extensive and careful consideration in order to cooperate with the government’s measures on restricting public events as well as municipal advisories on the use of cultural and sports facilities.

Tickets already reserved will be refunded in full through INTERPARK, the official ticket agent. Please refer to the “Refund Notice” below or contact the INTERPARK ticket customer service center (1544-1555) for more information.

We would like to sincerely apologize for issuing this notice of cancelation to all of our fans who had been eagerly looking forward to the BTS MAP OF THE SOUL TOUR – SEOUL Concert, and we ask for your understanding.

Thank you.

BTS MAP OF THE SOUL TOUR - SEOUL Concert Ticket Refund Notice

▶ Credit card reservations
- Your credit card payment will be automatically canceled; please expect the cancelation to be completed in five to seven days depending on your credit card provider.

※ The date of the refund may vary depending on your date of payment and your credit card. Please contact your card provider for details.

If you have any additional questions about your refund, please contact the INTERPARK ticket customer service center (1544-1555 / 9am to 6pm, weekdays).