The room was generally worn down, and the carpet felt particularly gross. There was hair on the bed, which I could tolerate, but in the morning the bathroom light kept going off and on and flickering while I was washing. Also the shampoo didn't foam and ran like water — when I checked, one product's expiration date was 2017, almost ten years expired! It was shocking and unacceptable, and when I checked other products most were past their expiration dates.