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Paju Golden Hill
파주 골든 힐Select Rooms
Bug room ➡️ Half-drunk water bottle room ➡️ Cigarette-smoke room ➡️ Fourth room I will describe in detail the hygiene issues and the staff member with tattoos all over his arms whose attitude was beyond acceptable. (The KakaoMap review is the real deal. Check that!!) 1. Room 101 (bug explosion and staff rude remarks) The moment we entered, there were four pillbugs and dozens of insects falling in real time from the ceiling, walls, and bed. I calmly asked to change rooms because I have years of hotel experience, but the staff said there were no rooms available, raised his voice, and slammed the desk to intimidate us. When we asked for a refund, he gave an absurd answer: "These bugs are normal for the season, so we won't change rooms or give refunds. They come out at home too, just sleep." After showing him the situation together, I asked, "Insects are falling right now—do you expect us to sleep on the sofa?" He replied, "Well, you have to. What can I do if there are no rooms? Even if you were the customer, I'd still tell you to sleep there," sticking to a confrontational stance. When my patience ran out and I raised my voice, he said, "Since you insist strongly, we'll change it," then stomped on the entryway shoes and left while slamming the door. 2. Room 801 (unclean room) Although he said there were no rooms, the one they finally gave us looked like a short-stay had just ended and it had not been cleaned. Two half-drunk plastic bottles, unarranged bedding, a shower towel left in the bathroom, and hair all over the floor. When I went down and showed a PET bottle to explain, he said to talk about it inside the room. Because of his hostile attitude in 101, I feared he might become violent. Without a single apology, he changed the room again. He kept saying there were no rooms, yet more rooms kept appearing. 3. Room 905 (cigarette smell) He bragged that he had checked it, but when we opened the door a powerful cigarette smell hit us and we asked to change rooms again. 4. Room 808 (checked in at 2:10 AM) After fighting since 1:00 AM, we finally got in. But around 2:30 AM while trying to settle and lie down, we heard all kinds of noise—loud singing while showering and other noises—so the room had no soundproofing at all. We were exhausted and just slept. The hygiene and service are rock bottom and we were humiliated after paying. The price is not even cheap, so please reconsider visiting.
I had a good rest and am leaving :)
Had a great rest and am leaving!!
The accommodation is tidy. I am satisfied.
This is a hotel-grade accommodation. Seeing meeting rooms, restaurants, and so on on the first floor, it seems like it used to have many guests. The parking lot is spacious, so parking is convenient. The room is neat. The TV monitor is very small, haha. It has the feeling of an old traditional hotel room. No problems using it.
It was a clean and friendly hotel :) Parking was convenient, so I had a good rest ~
I rested very comfortably. Thank you.
It's always consistently good whenever I come. I like that there is never a smell of cigarette smoke, and especially the air conditioning and heating are excellent. I also like that you can buy things on the first floor like a convenience store. The room is clean and nice.
There is a bit of an odor.. :(
It's great!!!!!!
■Facility Information■
Electric Vehicle Charging Station — Please inquire at the front desk.
Front Desk: Open 7:00 AM–12:00 AM
Convenience Store (Lobby Level) — Open 7:00 AM–12:00 AM
Conference Room (Lobby Level) – Maximum capacity: 50 people / Please inquire about fees.
Banquet Hall (1st Floor) – Maximum capacity: 50 people / Please inquire about rental and catering fees.
Common Lounge (Lobby Level) – Cafeteria available.
Coin-Operated Laundry Room (Lobby Level) – Open 7:00 AM–12:00 AM / Coins can be exchanged at the front desk.
■Lost and Found Retention Period■
General lost items (found items): 1 month
Food and beverages are disposed of on the same day to prevent spoilage.
Items that have not been claimed after the standard retention period has elapsed will be disposed of after 1 month of storage.
■Breakfast Cost■
Breakfast: 12,000 won per person / 8,000 won for children (ages 36 months–8 years)
Operating Hours
- Weekdays: 7:00 AM – 9:00 AM (Last entry at 8:30 AM)
- Weekends: 8:00 AM – 10:00 AM (Last entry at 9:30 AM)
Reservations are required and can be made until 10:00 PM the day before.
Breakfast is not served on Mondays.
■Additional Guest Fees■
Additional guests under 3 years old are free (included in the number of registered guests) / 20,000 KRW per person for guests 3 years old and older
Additional bedding is provided for extra guests (upon request)
■Parking Information■
Free parking for guests (Parking Lot 1: 50 spaces / Parking Lot 2: 90 spaces / Total capacity: 140 vehicles)
Both vans and buses can park here.
Please contact the front desk if you need to park an additional vehicle.
■Room Assignment■
· All rooms are assigned at check-in.
· If double rooms are fully booked, you may be assigned a twin room (one double bed + one single bed) at our discretion.
· You may be assigned a room different from the one shown in the image above.
■Cancellation Policy■
· Cancellations are permitted in accordance with the cancellation policy in the detailed description. If you wish to cancel, please contact our Customer Service Center.
■Check-in Not Permitted for Guests Under 19 Years of Age■
· When a minor (age 19 or younger) is staying, a Guardian Consent Form for Minor Accommodation must be completed and submitted to the hotel in advance, and the hotel must be contacted.
■Items Available for Rental■
· Laptops, hair straighteners, chargers, wine openers, etc.
· A valid ID or security deposit may be required when renting these items.
■All Rooms Are Non-Smoking■
· A cleaning fee of 50,000 won may be charged if smoking is detected in a guest room.
· Smoke detectors are installed throughout the building, so smoking may trigger the fire alarm.
· You may be held liable for any financial losses resulting from the fire alarm being triggered due to smoking.
■Free Disposable Items No Longer Provided■
Effective March 29, 2024, in accordance with the “Act on the Promotion of Resource Conservation and Recycling,” the free provision of disposable toothbrushes, toothpaste, and razors is prohibited.
Disposable items (toothbrushes, toothpaste, razors) are available for purchase at the front desk.
Items provided (in guest rooms): shampoo, conditioner, body wash, soap, facial cleanser, cotton swabs, hair ties, combs, body sponges
■Bedding Replacement for Extended Stays■
As part of our participation in the “Save Earth” campaign, we replace bedding once every two days for guests staying two nights or more. If you need your bedding replaced during housekeeping service, please request it at the front desk. We appreciate your cooperation and understanding.
· Prohibited items for parties (various types of balloons, party candles, regular candles, double-sided tape, etc.)
· Do not bring flammable substances such as gas, oil, or candles; heating or cooking appliances; electric blankets; desktop PCs; etc.
· No animals allowed, including dogs, cats, and birds (If discovered, you will be forced to leave without a refund, and a special cleaning fee for contamination will be charged.)
· Other items that may cause harm to the hotel or other guests (You must notify us in advance if you plan to bring any such items.)
Nearby Attractions
Near the hotel: Heyri Village (2 min)
Provence (2 min)
Drive-in Theater (Jayu-ro Theater) (1 min)
Premium Outlet (3 min)
Unification Observatory (2 min)
Paju English Village (2 min)
(By car)
New Address: 36-30 Seongdong-ro, Tanhyeon-myeon, Paju-si, Gyeonggi-do
Old Address: 679-6 Seongdong-ri, Tanhyeon-myeon, Paju-si, Gyeonggi-do
TEL: 031-942-0222
FAX: 031-947-0508
Children allowed
~17
Fee: Additional charge