No cigarette smell; I liked it.
No cigarette smell; I liked it.
It was unmanned and the facilities were nice ^^
The first floor has been updated to be more comfortable and prettier, so I feel better when I go in! I always use it. The best~~
Self check-in/out was convenient and nice. But the shower gown... usually they provide it laundered and in plastic, but it was just hanging on a hanger so it felt a bit unsanitary. Also the gown was so small that an adult man probably couldn't fit in it :( Other than that, the TV was big, OTT worked well, the water pressure was good, and the room wasn't cramped, so it was fine haha
The soft bed was comfortable; I slept well.
It was clean and the facilities are good. I recommend it.
There were issues with disposable items and a kiosk error at check-in, which was a bit troublesome, but they handled it well over the phone, so I was pleased.
It's clean and nice~~~
It was clean and nice. However, since we booked for three people, I paid an extra fee and contacted them about needed items, but there was no callback and they contacted us in the morning while we were sleeping, which was a bit disappointing.
Chateau Hotel Guest Information.
All rooms feature OTT streaming (Netflix, Disney, Watcha, TVING, Apple TV)
Mattresses have been replaced in all rooms.
We have installed a Han River Ramen vending machine in the lobby.
Coffee and toast are provided free of charge at the snack bar.
Rooms are based on double occupancy (2 guests per room).
Please contact the hotel regarding extended stays !!!!!!!!!!!!
Twin rooms accommodate up to 3 guests (based on 2 guests); an additional 20,000 won applies for 3 guests.
We have ample parking space; please contact the hotel for parking inquiries.
Advance parking is available. Guests wishing to reserve a parking spot in advance must contact us before making a reservation.
Please be sure to confirm the check-out time when making your reservation. (10,000 won per hour charge)
Guests with pets will be asked to leave immediately, and no refunds will be issued.
Please be aware that excessive drinking or noise after midnight may result in immediate eviction (no refund).
For inquiries regarding consecutive nights, please contact the hotel.
Refund Policy
Up to 1 day prior: 100% refund
On the day of check-in: Cancellation and refunds are not permitted
No refunds for guests who pay on the day of check-in
Please note that if three or more people check in to a single room, you will be required to check out immediately (no refund).
As this hotel offers twin rooms, extra blankets are not provided. Please keep this in mind.
Adults only
Fee: Additional charge