Hotel Haru

Haha I visited because of a business trip, but personally I probably won't go again. There was a partially drunk bottle of water left in the fridge, and I travel a lot for work, but at this price this is not acceptable.

It was on a north-facing slope so it was very cold when I first went in. The hot water didn't come quickly so I ended up showering late. In the morning the room and bed were warm and hot water came right away, so I was able to wash up well. It would have been better if they had warmed the room before guests arrived. The room was spacious and nice. I liked that it was quiet.

I stayed one night on a business trip. As instructed by a late-night message, I took the key left at the front desk and entered the room to check in. There was a towel hanging on the towel rack, so I wondered, "What is this? Did someone use it...? Was it left uncleaned? Was it hung there for me to use...?" Towels were provided in abundance, and more were stacked on shelves in the hallway on the 1st and 2nd floors for additional use. I wondered whether towels left in the hallway were hygienic... The room was very cold, so I went to the front desk, but the desk light was off and no one was there. I called the phone number listed and a staff member arrived soon, but they were a foreigner and could not help. Through a video call with the owner I was told to turn on the heated mattress if I was cold. The bed was warm from the heated mattress, but the air in the room remained cold even into the morning. The owner said the heating was on, but I was really cold. I had to use the hair dryer to warm the air. The front desk stated that there was a simple breakfast on Building A first floor, but when I went it was not being served. The hygiene of the shower, towels, and other facilities in the accommodation was poor.