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1/3
Hotel With, Busan Haeundae
부산 해운대 호텔 위드Select Rooms
If you care about location and value for money it's okay, but don't expect much in terms of service or maintenance.
Check-in was at 3 PM but I arrived around 4 PM. I reserved two rooms. One of the rooms had not been cleaned. The accommodation's landline phone does not work at all. Even when I asked them to call via KakaoTalk, they told me to message instead. They only said to wait because they needed to clean the room, and they barely read KakaoTalk messages. They said it was cleaned around 6 PM, and messages were slow until then, phone calls didn't go through either. When I asked for a different room, they just told me to wait. The room condition was different from the photos. Is it my fault for booking a cheap room? Their response was terrible. I've never seen customer service this bad anywhere I've stayed before. They never called from start to finish. They only talked about their own situation and told us to wait. If possible, don't go. This is the worst of the worst. No matter how cheap it is, please don't run a business like this. If you had some problem or made a mistake, at least admit it and call. They say they give points for reviews as an event, so the reviews look good, but the room condition is different from the photos. I paid around 40,000 won, for that price I'd rather stay at a motel.
[Non-Face-to-Face Check-in/Check-out]
After booking, you must send a text message with your reservation name to the hotel's main number to receive detailed room numbers and passwords.
For inquiries before or after your stay, as we operate non-face-to-face, please leave a text message at the hotel's main number, and we will respond in order.
For your convenience, we will send you accommodation notices after booking, so please refer to them for a more comfortable stay.
Hotel Main Number: 010-4615-3660
✔Parking fee is 10,000 KRW per car per night (underground parking available up to B7, EV charging stations available).
✔Specific rooms, bed types, and number of beds are not guaranteed.
✔You may be assigned a different room from the images above, and room views are not guaranteed.
✔Rooms with specific views are not guaranteed.
✔Toothbrushes, toothpaste, body towels, and bottled water amenities are not provided separately.
✔We provide cooking utensils (additional fee applies), shampoo, conditioner, body wash, and towels.
✔Rental of cooking utensils, dishes, or kitchen tools costs 20,000 KRW per night, and for 2 nights or more, it costs 10,000 KRW per night.
✔Washing machine rental fee: 10,000 KRW; for 2 nights or more, it costs 20,000 KRW (laundry detergent provided, fabric softener not provided).
Additional 22,000 KRW per person per night.
Bedding is not included in the additional guest fee for guests exceeding the standard occupancy.
Bedding costs an additional 22,000 KRW per person (mandatory payment item).
Early check-in: additional 22,000 KRW.
Check-out extension: additional 22,000 KRW.
Advance luggage storage: additional 11,000 KRW.
(Early check-in and check-out may not be available depending on the situation).
Pet fee: 30,000 KRW per pet per night.
Pet cleaning fee: 30,000 KRW (charged once for 1 night or multiple nights).
Children allowed
~17
Fee: Additional charge
