It was a two-bed room but there was only one blanket. They left a thin cover meant to be spread, not a duvet to sleep under. They did not even have a toothbrush or soap. Soundproofing was 2 out of 10. From early morning until evening you could hear construction above and loud thumping; I woke up more than 20 times while staying here and could have called my parents. The furniture was all scratched and dirty. Basic standards were not met.

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About this property

All rooms are spacious, over 33 square meters / Pocket spring mattresses for health, large full king-size mattresses in all rooms Unlimited Wi-Fi, Samsung ceiling-type heating and cooling system, latest 50-inch LED TV, latest all-in-one PC Complimentary high-quality disposable cosmetic and shower product packaging for your health and hygiene Free valet service Premium Saeco coffee machine with unlimited biscuits and candies Clean shower gowns provided at the front desk for hygiene

Facilities

Services

Entertainment

Wi-Fi

Entertainment Devices

Smoking

Transport & Parking

Services: Full Hour Front Desk

Entertainment: Couple PC, In-room PC

Wi-Fi: WIFI

Entertainment Devices: VOD

Smoking: Non-smoking room

Transport & Parking: Parking Allowed

Language support: 한국어

Amenities and Theme: All rooms are spacious, over 33 square meters / Pocket spring mattresses for health, large full king-size mattresses in all rooms Unlimited Wi-Fi, Samsung ceiling-type heating and cooling system, latest 50-inch LED TV, latest all-in-one PC Complimentary high-quality disposable cosmetic and shower product packaging for your health and hygiene Free valet service Premium Saeco coffee machine with unlimited biscuits and candies Clean shower gowns provided at the front desk for hygiene

House Rules

Samsung The Ace Hotel

★Deluxe

Rooms without parking are for walk-in guests only. If booking a no-parking product and parking a vehicle: parking fee 20,000 KRW ★[Electric vehicles prohibited]★

1. All rooms are spacious, over 33 square meters / Pocket spring mattresses for health, large full king-size mattresses in all rooms

2. Free Wi-Fi, Samsung ceiling-type heating and cooling system, 50-inch LED TV, all-in-one PC

3. Complimentary high-quality disposable cosmetic and shower product packaging for your health and hygiene

4. Clean shower gowns provided at the front desk for hygiene

5. Minors are not allowed to enter and will be asked to vacate immediately if found. (No cancellations or refunds)

Basic Policy

- ※ Please confirm at the time of booking as cancellations and refunds are not possible.

Unlimited Day Use available on weekdays (Mon-Fri): 9:00 AM – 12:00 PM (no parking): Cash payment: Inquiry required in advance

★[Electric vehicles prohibited]

Parking product (1 parking space per room)

Additional vehicles require parking fee (Day Use 10,000 KRW, overnight stay 20,000 KRW)

Bookings for mixed-gender groups (3 or more people) are non-refundable and guests may be asked to vacate immediately.

★ No extra guests for Twin rooms. (Based on 2 guests per room)

If adding parking to a no-parking reservation, parking fee payment is required (20,000 KRW for overnight stay)

★ Non-smoking

★Room assignment is random.

Interiors vary. (Not all room photos are uploaded.)

Additional guest fee

Infants – preschoolers 10,000 KRW, elementary 1st grade – middle school 1st grade 20,000 KRW, middle school 2nd grade – adults 30,000 KRW

Day Use: Up to 5 hours (Hours: 10:00 AM – 12:00 AM)

Hair Straightener Rental

Hair straightener rental

Please inquire before booking.

For trucks over 1 ton / box trucks and luxury cars, please inquire before booking. Parking may be refused if booked without inquiry. Car keys must be left at the front desk.

. Fees may apply for preschoolers.

Paid Laundry Room Operation: Paid laundry room operation, automatic detergent dispenser

Breakfast Operation

Hours: 7:30 AM – 9:30 AM

Price: 16,000 KRW per person

Menu: American-Asian Style Breakfast (Toast, fried eggs, fried rice, chicken, crab soup)

★ Please make breakfast reservations by 9:00 PM the day before due to preparation.

★ Breakfast is limited to 10 people per day.

Children policies: Adults only

Parking: Fee: Additional charge

Booking Notice

Reservation Notice: ★Room assignment is random. Styles vary by type.★ (The room photos shown are some of the room styles, and specific room assignments are not possible, so please understand.) Room rates are based on 2 guests Cancellations/refunds are not possible for admission refusal due to underage mixed-gender bookings. Room information may change frequently due to partner circumstances. We are not responsible for any disadvantages caused by this. ★Room assignment is random. Styles vary by type.★ 1 parking space per room. Additional vehicles require on-site payment for parking (10,000 KRW for Day Use, 20,000 KRW for overnight stay). For multi-night bookings via the app, starting from the day after check-in Walk-in on weekdays (Mon-Thu) 10,000 KRW, (if there is a car, an additional 20,000 KRW applies regardless of weekday/weekend). Weekends (Fri-Sun) and public holidays incur an additional 20,000 KRW. (if there is a car, an additional 20,000 KRW applies regardless of weekday/weekend). All room rates are based on 2 guests, and random room assignment is the principle. Twin/Ace Twin rooms are priced for 2 guests.

Seller information