I had a good stay.!!
The service was awful. I turned the air conditioner to turbo and left it on for two hours, but the airflow was very weak and the room did not get cool, so I asked about it. A young woman and the male owner came and tried to fix it. The owner kindly told me to wait, so I did, but about 10 minutes later when I went down to the first floor to buy disposable items, I heard the woman who had come up with him speaking in an annoyed tone, saying things like, "You want the kind of powerful cooling you have at home? Does that make sense? How could we do that?" Hearing her openly talk like that made me really upset. Is it appropriate to openly talk about a guest in front of them? I wasn't making an unreasonable demand; I just asked because even on turbo and with the fan speed up, only weak air was coming out. They just kept repeating that the air conditioner was working. I will never go back.
The room is clean and cool. I had a good stay.
The room is clean and cool. I had a good stay.
The room is clean and cool. I had a good stay.
It was spacious and clean, so I was able to rest comfortably!
It was comfortable and nice.
Great value for the price!! I rested comfortably!!
I am staying very comfortably.
I stayed for several nights; there is a busy downtown area nearby, which is nice!
All rooms have Wi-Fi
OTT set-top box available with free viewing of Wavve ON/D'LIVE, Netflix (personal account) available
Large tile bathtubs available
Styler installed in some rooms
Clean and warm white and beige-toned interior✨
Clear 8K TV 65-inch / 75-inch installed
⭐From March 29, 2024, some accommodations may not provide disposable items (toothbrushes, razors, etc.) for free.
In accordance with a partial amendment to the 'Act on the Promotion of Saving and Recycling of Resources'.
──────────────────
Room numbers and designs are assigned randomly based on hotel operating conditions.
If you wish to book a room with the image above, please contact the front desk.
Additional charges may be automatically applied if check-out time is exceeded.
Check-out times may vary depending on the room type used.
The standard occupancy at check-in is 2 people, and additional fees will be paid at the front desk for additional guests.
Dogs and cats are not allowed. (To prevent hotel property damage and bedding contamination)
Additional bedding is not provided.
In case of theft, damage, or contamination of any items provided, compensation for damages and laundry fees will be charged.
Rates may vary during peak seasons, specific dates, and holidays (including the day before).
──────────────────
Minors are restricted from using the facilities and cohabiting.
Minors can check in accompanied by a parent.
Failure to bring an ID at check-in may result in restricted use, and refunds are not possible due to this.
──────────────────
1. Usage Guide
For the benefit of all guests using the hotel after 12 AM,
please be mindful of noise.
We ask for your consideration and cooperation to avoid disturbing neighboring rooms.
2. Smoking Information
-All areas non-smoking-
Hound Hotel is non-smoking in all rooms and terrace areas.
If smoking occurs in the room, the smoke detector will activate, and a cleaning fee of 100,000 KRW
will be charged at check-out.
3. -Prohibition of various event activities-
Serious damage often occurs in rooms during events.
Damage from tape on wallpaper, furniture damage, candle activities, lost room keys, etc.
In case of damage, the full cost will be charged to the customer.
──────────────────
4. Parking Information
Only 1 car per room is allowed. (20,000 KRW per additional car if more than 1)
Pre-parking is not allowed before check-in time (additional charges apply for vehicles other than the one free parking spot)
If using special vehicles (large vehicles, special vehicles, supercars, modified vehicles, etc.), parking may not be possible, so please inquire with the hotel.
※High-end foreign cars such as Bentley, Rolls-Royce, Ferrari, Lamborghini, etc., cannot use the underground parking lot. (Please use the surface parking lot.)
In case of excessive noise or disturbance during hotel use, guests will be asked to vacate immediately after one warning if it persists, and no refunds will be issued.
──────────────────
In November 2023, the tambor board design was changed in all rooms.
In April 2023, glitter grout was applied in the bathrooms.
To provide a better environment for our customers, we are applying a special hardened glitter grout that does not generate odors to all areas where water touches.
We look forward to your continued interest.
Thank you.
Address: 11, Gatmaesan-ro 55beon-gil, Paldal-gu, Suwon-si, Gyeonggi-do
Lotte Department Store Suwon Branch: 15-minute walk
Suwon Station: 5-minute walk
──────────────────
Children allowed
~7
Fee: Additional charge
Information: Onsite Parking, Offsite outdoor parking, Only one parking per room available