Hotel Cielo features a minimalist interior and practical spaces inspired by modern design, and the panoramic view of the West Sea through the guest rooms’ large floor-to-ceiling windows adds an unforgettable sense of exclusivity that can only be experienced on Turtle Island. With providing comfort and relaxation to guests as its top priority, Hotel Cielo accompanies you at the beginning and end of your exciting journey. Hotel Cielo’s rooftop infinity pool evokes an exotic atmosphere in the heart of the city, set against a backdrop of sweeping ocean views. At Cielo House, reminiscent of a premium restaurant, you can create special memories with family and loved ones. Experience the most ideal relaxation during your stay, thanks to Hotel Cielo’s unique tranquil atmosphere and exceptional service.

Facilities

Room Amenities

Business

Common Areas

Services

Entertainment

Others

Wi-Fi

Smoking

Transport & Parking

Room Amenities: Air Purifier

Business: Business

Common Areas: Rooftop

Services: Full Hour Front Desk

Entertainment: Free Movie(OTT)

Others: Sea View

Wi-Fi: WIFI

Smoking: Non-smoking room

Transport & Parking: Parking Allowed

Language support: 한국어

House Rules

Check-in: 15:00–23:50

Check-out: -

Front Desk and Other Facilities

❗Front Desk Hours: 7:00 AM – 12:00 AM❗

❗Check-in Hours: 3:00 PM – 12:00 AM. Check-in after midnight is not permitted❗

❗ Breakfast: 5,000 won per person (must be requested in advance on the day of check-in); 10,000 won if paid on the day of check-in❗

❗ A separate fee applies for guests traveling with dogs (20,000 won per night for dogs weighing less than 7 kg)

❗There are restrictions on using the rooftop when accompanied by a dog. (You must leave your dog in the room; use of the facilities is not permitted.)

❗2026 Season⚡ Rooftop Pool ⚡ Scheduled to open in May

Rooftop Infinity Pool, 10th Floor (Operating Period: May–October, seasonal; 3:00 PM–9:00 PM, including weekdays and weekends)

Pricing: Adults 20,000 KRW, Children (ages 5–13) 10,000 KRW, Infants (under 5) Free / Free for guests born in 2023 or later

Swimsuit Rental Fee: 10,000 KRW (Women’s M, Men’s L sizes)

※Subject to change depending on hotel operations and weather conditions.

General Information for All Rooms

❗All room rates are based on double occupancy; additional fees apply for extra guests.

You may not exceed the maximum occupancy of the room. ※ Adults: 20,000 won / Children (ages 5–13): 10,000 won / Infants (born in 2023 or later): Free / Age calculated by full years

Additional bedding and linens are not provided.

❗Availability of early check-in and late check-out is subject to same-day conditions; please inquire at the front desk.

❗All rooms are non-smoking; cooking is prohibited.

(※ The entire building, including guest rooms, terraces, and the infinity pool, is a smoke-free zone. Smoking will result in a fine and may lead to restrictions on your stay.)

Cielo Hotel assumes no civil or criminal liability for lost items after check-out. Please be advised

❗All OTT channels are available for use with your personal account

When booking the Ocean Deluxe King

Bathtubs and terraces are not guaranteed. (Assigned on a first-come, first-served basis)

Even if requested, your request may be approved or denied depending on room availability.

Information for Reservations with Random Room Assignment

For Random-Type Reservations (No Advance Inquiries or Room Requests)

The hotel will assign rooms at its discretion each day based on current room availability and cleaning status.

Please keep this in mind when making your reservation.

Guidelines for Using the Swimming Pool

- No food or drinks allowed on the rooftop (You may order beverages from the “Drinks” menu at Gugu-dang Café on the 1st floor)

- Restrictions on the use of inflatable tubes (Only tubes for infants are permitted)

- Restrictions on dogs entering the premises

Reservation Cancellation Policy

※ Cancellation Fee Policy (Based on Check-in Date)

3 days prior: 100% refund

2 days prior: 50% refund

1 day prior and on the day of check-in: No refund

Refunds and cancellations may be handled differently depending on the regulations.

Checklist

Not all rooms include a terrace.

Only some rooms have terraces, and even if requested, approval or denial may depend on room availability on the day of check-in.

Children policies

Children allowed

~17

Booking Notice

Reservation Notice: Bedding and linens at a 5-star luxury hotel have been replaced. Front desk hours: Check-in is not available from 12:00 a.m. to 7:00 a.m. on Mondays. Breakfast: 5,000 won per person (advance reservation required on the day of check-in) 10,000 won if paid on the morning of your stay All room rates are based on double occupancy; additional guests will be charged a separate fee. You may not exceed the maximum occupancy of the room. ※ Adults: 20,000 won / Children (ages 5–13): 10,000 won / Infants (born in 2023 or later): Free / Age calculated by lunar calendar Extra beds or bedding are not provided for additional guests. Additional fees may be automatically charged for late check-out. Early check-in and late check-out are available. Please confirm directly with the partner property regarding the eligibility of minors to check in before proceeding with your reservation. Cancellations or refunds are not permitted for check-in refusals resulting from reservations involving minors staying with adults. Identification may be required for mixed-gender stays; failure to present valid ID may result in refusal of check-in, and no refunds will be issued in the event of cancellation. Room information is subject to change at the partner property’s discretion. We are not liable for any resulting inconvenience. Rates are subject to change during peak seasons, on specific dates, and on public holidays. Excessive noise after hours may result in immediate eviction, so please refrain from making excessive noise. Damage to or theft of room property may result in criminal prosecution.

Seller information

About this property