1/10

UrbanStay Busan City Hall

어반스테이 부산시청

4.6

Exceptional(1,258)

2026.06.25

I came on a business trip for work. It was very disappointing that basic toothbrush/toiletry items were not provided and cost an extra 4,000 won. Company policy does not cover such extra expenses, so it came out of my own pocket... They should just include them as standard and raise the room rate accordingly. I also tried to work at the accommodation, but how am I supposed to work at the table shown in the photo... Is it just a table for photos...? On top of that, there was no hot water in the morning, so I had to shower with cold water. In many ways this accommodation did not meet my needs at all.

5.0

Select Rooms

About this property

Your Own Free-Spirited Stay, Urban Stay Urban Stay provides a comfortable space where you can stay with confidence whenever and wherever you want to embark on your own free-spirited journey. All rooms are managed using CESCO’s pest control solutions.

Facilities

Room Amenities

Services

Wi-Fi

Kitchen

Smoking

Transport & Parking

Room Amenities: Amenity

Services: Laggage / Baggage Storage

Wi-Fi: WIFI

Kitchen: Kitchen

Smoking: Non-smoking room

Transport & Parking: Parking Allowed

Language support: 한국어

House Rules

Announcements

[Check-in/Check-out]

Check-in 4:00 PM│Check-out 11:00 AM (Check-in/check-out times vary by property)

Check-in is contactless, and check-in instructions will be sent to your contact information at 1:00 PM on the day of check-in.

For same-day reservations, there may be a one-hour wait before room information is sent.

If checking in after 10:00 PM, please contact the Mobile Front Desk.

Early or late check-in/check-out incurs an hourly fee and may not be available depending on room availability.

[Mobile Front Desk]

Inquiries and requests can be made via the UrbanStay chatbot or by phone, and the service is available 24 hours a day.

Parking Information

Paid Parking (Mechanical Parking)

Please show your reservation message at the parking management office on the 1st floor before using the facility.

Paid Parking / Daily Parking (24 hours): 10,000 won; Monthly Parking (5 nights or more): 44,000 won

The monthly parking fee applies from a minimum of 5 nights through the check-out date (up to a maximum of 30 nights).

Example: 7-night stay → You can park for 7 nights at the monthly parking rate.

Only vehicles with a length of 5.2 m, width of 2.1 m, height of 1.5 m (passenger cars) or 1.8 m (SUVs), and a weight of 2 metric tons or less may park here.

Please be sure to check your vehicle’s actual specifications as listed on the registration certificate before your visit.

Electric vehicles are not permitted due to weight restrictions and safety concerns.

Parking may not be available even if your vehicle meets the specifications listed above.

If the lot is full, please use nearby parking facilities at your own expense.

Detailed information can be found in the “Stay Guide” section on the Busan City Hall Branch’s official website.

Guest Benefits

Luggage storage available (free, open 24 hours)

Netflix available in all rooms (using personal accounts)

Room Information Guide

Free Wi-Fi

All rooms are non-smoking.

As part of our environmental protection efforts, disposable toothbrushes and toothpaste sets are not provided as standard, and bathroom amenities are provided in large-size containers.

Chargers, hair straighteners, and skincare products are not provided.

Basic housekeeping is not provided during your stay.

If you require housekeeping service, please contact the Mobile Front Desk one day in advance, and we will be happy to assist you. (Paid service)

Catering Facilities Guide

Simple cooking is permitted in all rooms.

Cooking meat, fried foods, and fish is prohibited in guest rooms.

Instructions for Adding Personnel

All amenities in the room are designed for the standard occupancy, and staying with more than the maximum number of guests is not permitted.

Infants under 37 months of age are not counted toward the occupancy limit.

Terms of Use

Minors may stay only when accompanied by a legal guardian.

Please note that we do not allow guests to stay with pets.

If you check in before the designated check-in time, a penalty fee of 30,000 won may be charged.

While we strive to ensure a safe stay, please be advised that the property cannot be held liable for accidents resulting from guest negligence. Additionally, in the event of damage to or loss of property, guests will be required to compensate the property for the original purchase price.

All areas within the building, including the outdoor balcony, are non-smoking zones. Smoking will result in a 150,000 won penalty or a ban on future reservations at any of our locations.

Guests who cause harm to others or engage in threatening behavior will be asked to leave immediately.

Please be considerate of others during “quiet hours” after 9:00 PM.

If a room is left in poor condition due to guest use after checkout, a special cleaning fee may be charged.

The orientation of the bed, the view, and the decor in the room may differ from the photos.

The room rate includes taxes and service charges.

Cancellation and Refund Policy

Until 5:00 PM two days prior to the check-in date: 100% refund

After 5:00 PM two days prior to the check-in date through the day of check-in, and no-shows: No refund

Cancellation and refund fees may apply

Children policies

Children allowed

~17

Parking: Fee: Additional charge

Booking Notice

Reservation Notice: ※ Notice [Check-in/Check-out] Check-in 4:00 PM│Check-out 11:00 AM (Check-in/check-out times vary by package) Check-in is contactless, and check-in instructions will be sent to your contact information at 1:00 PM on the day of check-in. For same-day reservations, there may be a one-hour wait before room information is sent. For check-ins after 10:00 PM, please contact the Mobile Front Desk. Early/late check-in and check-out incur hourly fees and may not be available depending on room availability. . [Mobile Front Desk] Inquiries and requests can be made via the UrbanStay chatbot or by phone, available 24 hours a day. . ※ Parking Information Paid Parking (Mechanical Parking) Please show your reservation message at the parking management office on the 1st floor before using the parking facility. Paid Parking / Daily Parking (24 hours): 10,000 KRW; Monthly Parking (5 nights or more): 44,000 KRW The monthly parking rate applies from the 5th night through your check-out date (up to a maximum of 30 nights). Example) 7-night stay → Parking for 7 nights is available at the monthly rate Only vehicles with a length of 5.2 m, width of 2.1 m, height of 1.5 m (passenger cars) or 1.8 m (SUVs), and a weight of 2 metric tons or less are permitted. Please be sure to check the actual specifications listed on your vehicle registration certificate before your visit. Electric vehicles are not permitted due to weight restrictions and safety concerns. Parking may not be available even if your vehicle meets the specifications listed above. If the lot is full, we recommend using nearby parking facilities at your own expense. Detailed information can be found in the “Stay Guide” section of the Busan City Hall Branch’s official website. . ※ Guest Benefits Luggage storage available (free, open 24 hours) Netflix available in all rooms (using personal accounts) . ※ Room Information Free Wi-Fi All rooms are non-smoking As part of our environmental protection efforts, disposable toothbrushes and toothpaste sets are not provided as standard, and bathroom amenities are provided in large-size bottles. Chargers, hair straighteners, and skincare products are not provided. Basic housekeeping is not provided during your stay. If you require housekeeping services, please contact us via the mobile front desk one day in advance, and we will be happy to assist you. (Paid service) . ※ Cooking Facilities Simple cooking is permitted in all rooms Cooking meat, fried foods, or fish in the room is prohibited . ※ Additional Guests All in-room facilities are designed for the standard occupancy, and staying beyond the maximum occupancy is not permitted. Infants under 37 months are not counted toward the total number of guests . ※ Terms of Use Minors may stay only when accompanied by a legal guardian. Please note that we do not allow guests to stay with pets. If you enter the room before the designated check-in time, a penalty fee of 30,000 won may be charged. While we strive to ensure a safe stay, please be advised that the property cannot be held liable for accidents caused by guest negligence. Additionally, in the event of damage to or loss of property, guests will be required to compensate the property for the original purchase price. All areas within the building, including the outdoor balcony, are non-smoking zones. Smoking will result in a 150,000 won penalty or a ban on future reservations at any of our locations. Guests who cause harm to others or engage in threatening behavior will be asked to leave immediately. Please be considerate of others during “quiet hours” after 9:00 PM. If the room is left in poor condition due to guest use after checkout, a special cleaning fee may be charged. The orientation of the bed, the view, and the design of the room’s furnishings may differ from those shown in the photos. The room rate includes taxes and service charges. [Important Notice] This property operates on a direct check-in system. At check-in, identity verification is required for the actual guest; access may be restricted if verification is not completed. To ensure a smooth check-in, please follow the instructions to complete the identity verification process. . ※ Cancellation and Refund Policy Until 5:00 PM, 2 days prior to the check-in date: 100% refund After 5:00 PM, 2 days prior to the check-in date through the day of check-in, and no-shows: No refund Fees may apply for cancellations and refunds

Seller information