Two Heaven Jeonju Geumam-dong

It was good for the price, so I plan to use it again.

The air conditioner was leaking water, so they moved me to another room. They also said it wasn't a malfunction and told me, "If it were other guests, even if the water leaked everywhere they wouldn't say it's not their place, but thank you for letting us know." They said something like that. (I have a recording of that part.) Hearing that remark, I personally got the impression that this might not have been an isolated incident. It also felt like they were somewhat aware of the problem. For that reason, I found it a bit odd that they were selling that room. Up to that point, they at least handled it by moving me to another room, so I treated it as a minor incident and let it go. But the male owner is very unfriendly. My schedule was disrupted and it seemed I needed to stay one more night. Moving somewhere else would leave a gap in time, so I decided to extend my stay here and inquired about an extension around 5 a.m. I admit I asked at an early hour. However, the owner said twice, "Shouldn't you have asked in the morning?" and then kept speaking in an irritable tone: "So what do you want to do?", "There will be an extra charge, what are you going to do about that?" Even when I said it was fine, he repeated the same thing several times with annoyance mixed into his tone. Because of this tone and atmosphere, I felt pressured and uncomfortable by his attitude. The unmanned system displayed a message saying it was undergoing maintenance, and the front desk had no note indicating the hours when inquiries were possible. There were no staff at the unmanned system and it just looked like a machine that wasn't being used; because of that, it seemed like two people were sharing the work in shifts and I assumed it was a shift operation. They should have at least posted the hours when inquiries are possible at the front desk. I could not accept having to consider the owner's mood or condition when asking about things that were not explained in advance. I hope this is helpful to know before booking. +) I received your reply. I am deeply disappointed once again by the passive-aggressive response that offered no prior guidance yet asks customers to consider the proprietor's situation and condition.