It was really dirty. There were previous guests' hairs on the bed sheets, and dust was noticeable in the cup storage area so I did not use it. The bathtub was also poorly maintained and felt unsanitary, so I did not use it.
The room smelled strongly of cigarette smoke and had a musty odor, which made it feel stifling. Very disappointed with the cleanliness.
I had a quiet, comfortable rest.
The accommodation was clean and the owner was kind.
It was quiet, the soundproofing seemed good, and it was fine.
The facilities are nice and clean, so I use this place every time. However, checkout has always been at 12 until now, so I left without thinking and was surprised that on that day it was until 10 and I was charged an extra fee.
I had a good stay, thank you.
The room was larger than I expected.
It’s a nice place to relax comfortably.
I had to go on a business trip suddenly, but I was able to rest well.
[IGNIS Hotel Busan Sports Complex Branch]
■ 24-Hour Contactless Smart Stay Guide
To ensure your privacy and convenience, we have transitioned to a 24-hour contactless check-in system.
A dedicated control team is on-site 24 hours a day to assist with hassle-free check-in and check-out at any time. IGNIS Hotel is open 24 hours a day to ensure you have an enjoyable stay in Busan.
■ Check-in, Check-out, and Customer Service (Reservations and Inquiries: 051-557-4450) Guide
Check-in: 12:00 PM – 9:00 AM the following day (Use of the contactless self-service system is required; room cleaning takes place from 9:00 AM to 12:00 PM)
Check-out: 12:00 PM the following day (However, if you check in before 6:00 PM, check-out is by 11:00 AM the following day / Please strictly adhere to these times)
Peak Consultation Hours: 10:00 AM – 1:00 PM (In-person or by phone at 051-557-4450)
Outside these hours, our 24-hour monitoring team provides real-time support and services.
■ Notice on Check-out Time Extension
If you wish to extend your check-out time, you must contact us and confirm payment before returning your room key. (Your check-out will be processed automatically upon key return, and re-entry will not be permitted.)
Extension Fee (per hour): Weekdays 10,000 won / Weekends, Peak Season, and Public Holidays 20,000 won
■ Nonghyup Bank 947-12-425077 IGNIS Hotel (Seo ○○)
■ Parking and Location Information
Location: 3-minute walk from Oncheonjang Station on Busan Subway Line 1 (adjacent to Exit 1, Nadulgeum-gil)
Parking Policy: 1 parking space per room (Advance parking for up to 2 vehicles for 24 hours is available on a first-come, first-served basis—advance inquiry required)
Walk-in Special Offer: Vehicle access is not permitted; a 20,000 won surcharge will apply if a vehicle is used.
Parking Note: Parking without prior arrangement is not permitted. If space is unavailable, guests must use the nearby public parking lot (Oncheonjang Station) on their own.
■ [Important] Cancellation and Refund Policy
To ensure a pleasant stay, please be sure to review the policy below. By completing your reservation, you are deemed to have agreed to this policy.
Cancellation 7 days prior: 100% refund / Cancellation 3–6 days prior: 50% refund
Cancellation 2 days prior to arrival through the day of arrival, or no-show: Absolutely no refund
System Errors: In the event of overbooking due to system errors during peak seasons or other specific periods, the hotel may request cancellation 6 days prior to arrival; in such cases, a 100% refund will be provided.
Priority Notice: If you booked through an OTA, that platform’s terms and refund policies take precedence over the hotel’s own policies.
■ Check-in Restrictions and Forced Check-out Measures (Non-refundable)
To ensure a comfortable and safe environment, the following rules must be strictly observed. Violations will result in immediate check-out, and no refunds will be issued.
■ No Minors Allowed: Minors and children without a guardian, as well as mixed-gender occupancy, are strictly prohibited. (ID verification required)
■ No Smoking in Rooms: All rooms are non-smoking areas. [Includes traditional cigarettes, e-cigarettes, and heated tobacco products.] If caught smoking, you will be immediately evicted and charged a cleaning fee of 100,000 won.
■Intoxicated Guests and Loud Noise: Guests who are intoxicated or cause noise that disturbs others will be asked to leave.
■Room Type: Please note that room assignments may vary depending on availability, and the assigned room may not necessarily match the requested type or design.
■Additional Guest: 20,000 KRW; Additional Bedding: 20,000 KRW
Children allowed
~17
Fee: Additional charge
Information: Onsite Parking available