Mokpo Hotel City (Hotel City) Pyeonghwa Square Branch

Free access to the self-service laundry room has been suspended.

We are currently open for business to accommodate guests on business trips or vacation.

The facility is fully equipped with front-loading washers, dryers, detergent, and even an iron.

For detailed inquiries regarding usage, please contact the front desk, and we will be happy to assist you.

Please do not use the laundry room to wash just one or two pieces of underwear.

Do not remove or move other guests’ laundry from the washer or dryer once the cycle has finished.

(If the washer or dryer is in use, please check with the front desk or a staff member.)

Since we provide everything, including detergent, please do not leave trash behind.

If you could just say “Thank you” after using the facilities or leave a review saying you were very satisfied,

it would mean a lot to the operator. However, even though hundreds of guests have used the laundry room,

it’s disappointing that some treat it as if it’s a given.

(Free use of the laundry room and the simple breakfast provided are complimentary services offered out of the operator’s goodwill

and are not included in the room rate.)

Use of the laundry room is available on a temporary basis and may be suspended due to circumstances on the hotel’s part.

Guests born after 2003 will not be permitted to check in unless accompanied by a parent or guardian and a written consent form is provided.

Student IDs and cell phone screenshots are not accepted as valid forms of identification; only Resident Registration Cards, passports, or driver’s licenses are

acceptable (however, for special cases such as rolling admissions interviews, please call the hotel in advance).

If it is discovered that two people checked in but additional guests entered the room secretly afterward,

you will be forcibly evicted and the matter will be reported to the police.

Reservations involving minors staying together or secret check-ins are non-refundable.

If you refuse to present identification or your age cannot be verified, you will be denied entry and no refund will be issued!!

Guests who intentionally cause serious soiling, damage, or destruction to the room, exhibit poor etiquette, refuse to allow cleaning, or commit theft

will be strictly dealt with and denied entry, even if a reservation has been made.

Do not tamper with or move the TV set-top box, router, internet phone, or the table under the TV

(as this may cause malfunctions for the next guest).

We strongly request that guests refrain from loud noise, late-night parties, and other disruptive behavior.

Please observe proper etiquette for the sake of your neighbors after midnight.

Thank you.

Pursuant to Article 153 of the Commercial Act, we assume no liability for items such as securities, cash, high-value goods, or valuables

unless they are specifically declared upon check-in.

City Hotel is not a venue for gambling, drugs, the use of psychotropic substances, or prostitution.

For long-term guests, room cleaning must be performed at least once every three days, even if the guest does not request it. We hereby notify you that if you are unable to accept this policy, we reserve the right to refuse check-in or reservations and to evict you from the premises.

If a room key is lost, the guest must immediately pay 20,000 won in cash or via bank transfer;

the fee will be refunded if the lost room key is found and returned within one week.

Converting a day-use reservation to an overnight stay requires payment of the full overnight rate for that day, and

accommodation may not be available depending on room availability.

Guests who violate the posted notices, shout, or cause disturbances within the hotel or its surrounding areas

will be refused accommodation or evicted—even if they have a reservation or are currently staying—to ensure the safety of other guests, the hotel’s safety and hygiene, and the normal operation of the business.

For our guests’ convenience, our City Hotel offers a later check-out time than

other nearby accommodations.

However, due to recent instances of excessively late check-outs, guests with subsequent reservations have been delayed in checking in,

and in some cases, cleaning could not be completed within the designated time, preventing staff from leaving work. There have also been instances where guests have not checked out by 4:00 PM, when check-ins for the next day begin. Consequently, we are compelled to

implement the following measures.

Please be advised that a late checkout of less than one hour will incur a fee of 10,000 won, and a delay of one hour or more will result in a charge equivalent to the room rate for that day.

We especially ask guests using the PC room to take note of this and request your active cooperation.

Please be advised that even if you leave without notifying us after a delayed checkout, we will report the incident to the police and

charge the fees specified above.

The main building parking lot can accommodate 17 vehicles, and the policy is one vehicle per room.

City Hotel operates a second parking lot in addition to the main building parking lot.

Second Parking Lot Address: 1011-1 Sang-dong, Mokpo-si, Jeollanam-do

Parking Lot Overview: Accommodates a total of 24 vehicles; large buses, pickup trucks, RVs, and caravans are permitted.

Parking is provided free of charge to hotel guests; however, please do not leave trash or other items in the parking lot—

please take them with you when you leave (considerate guests take their trash with them).

The hotel assumes no liability whatsoever for door dings, vehicle damage, or theft.

Please be advised that in the event of damage to parking facilities—such as fences or barriers—you will be fully responsible for any resulting loss of business revenue and the cost of restoration.

Use of the parking lot after check-out is prohibited; please be advised that unauthorized use will incur a parking fee of 10,000 won per hour.

Simple breakfast for business travelers and tourists temporarily suspended!!! Operating hours (7:00 AM–9:00 AM)

Fresh Food Items Provided: Roasted coffee beans, juice, cheese, ham, bread, jam, and butter

For guests staying in Business Styler Rooms (excluding upgrades): Samsung laptop rental for business use

(Laptops and chargers cannot be rented free of charge for more than one day)

Rental items are rented on a per-day basis,

and must be returned immediately upon the hotel’s request, after checking for damage and functionality.

Laptops and chargers are provided at the front desk; you can rent them by leaving your ID as collateral.

Microwave

Contact lens solution and lens cases provided (effective November 4, 2021)

Self-service laundry room available (You MUST!!! check with the front desk before use)

LG front-loading washing machine, dryer, detergent, and fabric softener; steam iron

Wine glasses and corkscrews available for rent (must be returned to the front desk upon check-out)

Free access to Netflix and YouTube in all rooms

Please note that City Hotel’s complimentary services are not included in the room rate,

and operations may be suspended or scaled back due to circumstances beyond the hotel’s control.

Hotel CITY is an affiliate that accepts the Culture Nuri Card.

Hotel CITY is an affiliate that accepts the Jeonnam Youth Welfare Card.

Hotel CITY is an affiliate that accepts the Mokpo Sarang Gift Certificate.

Please note that the standard occupancy for all rooms is two guests, and an additional fee of 10,000 won per person will be charged at the front desk

for each additional guest. (Preschool-aged children stay free of charge.)

In addition to the standard bedding provided, if you request extra blankets or mattress pads, an outsourced laundry fee will apply, so

a separate charge of 10,000 won will be collected in addition to the fee for extra guests.

Furthermore, City Hotel never reuses bedding covers or mattress pad covers.

Rooms are assigned at check-in and may differ from the images shown above.

If you wish to reserve the room shown in the image above, please contact the front desk.

Rates are subject to change during peak season, on specific dates, and on public holidays (including the day before).

Off-season: January through the end of March (based on our hotel’s calendar).

During peak season, on specific dates, and on public holidays (including the day before), the additional charge per person is 20,000 won.

The light breakfast service will be temporarily suspended as of August 20, 2023.

All rooms at City Hotel are non-smoking.

Smoking is also prohibited in restrooms; if you smoke in a restroom, cigarette smoke will travel to the floors above,

seriously disrupting the comfort and peace of other guests.

You will be required to compensate for any damages caused to others (the hotel and other guests) due to smoking.

As you are well aware, this is a basic rule of etiquette that must be observed for the sake of future guests and fire safety.

We ask for the understanding of the person who made the reservation and all guests staying at the hotel. Please be advised that if you are caught smoking, you may be subject to a fine and

three days’ worth of room charges or a 200,000 won cleaning fee may be charged.

Please be advised that all such cases may be reported to and enforced by administrative agencies, including the police.

Please be advised that if caught, you will be asked to check out immediately, and your room charges will not be refunded.

Front Desk Direct Line: 010-9396-2870 061-287-1000

Reservations and inquiries can be made 24 hours a day by phone or text message.

Business travelers and tourists staying for multiple nights can leave their luggage and suitcases in their rooms and

enjoy a comfortable stay while working or traveling.

CITY HOTEL: A Traveler-Friendly Hotel

Big Savings! Up to 10,000 won in reservation discount coupons available on a first-come, first-served basis (Ending Soon!)

♥How to Get the Coupon♥

Select a Room - Book - Click “Apply Coupon” in the middle!

Choose a jaw-dropping discount coupon! Book your stay at a great price!

If you bring your student ID card, admission application, and other documents, the hotel will provide special guidance and ensure their safe handling.

Free Netflix in UHD quality in all rooms

Business Styler Room guests can rent Samsung laptops for work (limited quantity)

Free YouTube access in all rooms

Amazon Prime available in all rooms

All rooms feature a 65-inch 4K UHD Start TV

All rooms are equipped with Samsung and LG FreeCare air purifiers

All rooms are equipped with hair dryers; hair straighteners are available for rent

Self-service laundry room and dryers available (detergent and irons provided)

Microwaves provided

Ice machine in the 1st-floor lobby (serves iced coffee made with whole beans)

Top-of-the-line whole-bean coffee machine available (DM200-RF)

Light breakfast service will be temporarily suspended starting August 20, 2023!!!

Clean and simple light breakfast provided (toast, cheese, jam, butter, juice, coffee made from whole beans)

High-quality mattresses for a restful night’s sleep

If you check in with a pet without prior reservation or consultation, you will be asked to vacate the premises and

pay double the room rate for that day.

1. When moving around the hotel, please keep your dog on a leash; in the elevator,

please carry your dog in your arms.

2. Only one dog weighing 8 kg or less is permitted. Please note that dogs that shed heavily or

bark excessively at even the slightest sound of footsteps are not permitted to stay with you

to ensure the safety and comfortable rest of other guests.

3. Dog owners are responsible for compensating the hotel

for any damage, contamination, or destruction caused by their dog, and are asked to

bring their own hygiene supplies, such as dog pads.

4. Dog owners are asked to exercise special care to avoid causing inconvenience to other guests.

5. Pet-friendly rooms are Deluxe Rooms with double beds. For inquiries regarding other room types,

please contact the front desk at 010-9396-2870, and we will be happy to assist you.

(e.g., Twin Room + 30,000 won pet fee; PC Room + 30,000 won; Half-Body Bath Room + 30,000 won; Standard Rooms are not permitted)

6. Leaving your dog alone in the room while you go out is strictly prohibited. (Looking for Mom)

1. The caravan rental is the actual German Havisa 495 model.

2. The use of open flames (such as gas stoves) and cooking inside the caravan are prohibited.

However, microwaves, coffee pots, and similar appliances are permitted and provided.

3. Basic facilities—toilet, sink, and shower—are available.

If these are difficult to use during winter when temperatures drop below freezing, you may use the

first-floor restrooms inside the hotel.

4. Havi 495 is equipped with basic floor heating, a heater, and hot water.

5. Fee applies: Please contact the hotel in advance if your party includes two or more people or if you are bringing a dog. 010-9396-2870

6. Please do not wear outdoor shoes inside; please use the provided indoor slippers or walk barefoot.

7. As with staying at a vacation rental, please sort your trash for recycling, and food waste

must be sorted and disposed of outside the caravan.

8. Please contact the hotel before using the outdoor string lights or the ethanol fire pit.

9. The caravans are imported vehicles; in the event of damage, you will be responsible for high repair costs and compensation.

Please treat them with care.

Stricter Smoking Policy for Certain Rooms and Guests

High-Performance PC Rooms, Couples’ PC Rooms, and Twin 2-PC Rooms are advertised as non-smoking rooms, and

upon check-in, at the discretion of the front desk staff, a non-smoking deposit of 200,000 won will be collected. We will retain your car key, ID, and contact information,

and notify you that these items will be returned upon checkout after verifying whether you smoked.

Smoking will be determined based on the subjective sense of smell of hotel staff or evidence such as cigarette butts.

Furthermore, in the event of damage caused by odors from smoking, the items held in custody will not be returned.

We hereby notify you that the matter will be reported to the police and subject to legal proceedings, and that you must compensate for damages in the amount of at least 200,000 won.

We also inform you in advance that you unconditionally accept the non-return of these items.

Children allowed

~7

Pets allowed

Fee: Free

Information: Onsite Parking available