Incheon (Eulwangri) Hotel Ray

★★★ Same-Day Non-Refundable Policy ★★★

※ Minors are only allowed to stay when accompanied by a guardian. Minor reservations will be refused entry without a refund.

※ A physical ID is required at check-in. Entry will not be permitted without a valid ID, and no refund will be issued.

※ Exceeding the standard occupancy is permitted after paying an additional fee.

※ For reservations of 2 rooms or more,

Guests who are not part of the standard occupancy for each room, whether companions or guests not assigned to that specific room, are not permitted to stay or use the room temporarily.

Example: 4 people / 2 rooms booked - At check-in, 2 people confirmed for Room A and 2 people for Room B can enter their respective rooms. / 3-4 people cannot enter Room A or Room B.

★ If excessive occupancy is confirmed, guests may be asked to vacate immediately without a refund, and the hotel is not responsible for any resulting issues.★

※ Pets are strictly not allowed. If found after check-in, guests will be asked to vacate immediately without a refund, and a special cleaning fee will be charged.

※ Refund policies follow Fair Trade Commission regulations.

※ The outdoor bathtubs in the Terrace Hollywood Double rooms are not always operational, so please inquire with the hotel.

Same-day cancellations and refunds due to unfamiliarity with this information are not permitted.

※ Cooking is not allowed in all rooms except the Terrace Royal Suite. (Electric grill available in the Suite: July-September)

※ The bathtub connected to the terrace in the Terrace Royal Suite is available year-round, but the window next to the bathtub leading to the terrace cannot be opened during the winter season (November-April) for heating purposes.

※ Netflix can be watched by logging in with a personal account in all rooms.

※ The entire building and all rooms are non-smoking. Please use the smoking area on the 1st floor.

★ If smoking is detected within the building, guests may be asked to vacate immediately without a refund, and a special cleaning fee will be charged.★

※ For the comfort of other guests, please refrain from smoking in the room. If smoking is detected within the building, a fine will be imposed in accordance with Article 34 of the National Health Promotion Act, and a special cleaning fee will be charged.

※ An additional fee of [20,000 KRW per person] applies for exceeding the standard occupancy and must be paid at check-in. (1 set of amenities, towel, and bottled water provided per person)

※ Adding bedding incurs a separate cost in addition to the extra guest fee.

※ Early check-in/late check-out incurs an additional hourly fee.

※ A physical ID is required at check-in. Entry will not be permitted without a valid ID.

※ The terrace window next to the bathtub in the Terrace Royal Suite cannot be opened during the winter season.

※ The outdoor bathtub in the Terrace Hollywood Double room is not always operational, so please inquire with the hotel.

※ Pets are not allowed.

※ One car can be parked per room.

※ If excessive noise occurs after check-in, guests may be asked to vacate immediately without a refund.

※ In case of damage or theft of property within the hotel (including all areas), criminal charges may be filed.

※ Rooms are assigned at check-in based on availability and may differ from the photos.

Due to limited parking space, one car can be parked per room. This applies to all room types, and if you have 2 or more cars, one car must be parked externally.

If you have 2 or more cars, even if you enter the parking lot, temporary parking is not permitted.

Same-day cancellations and refunds due to unfamiliarity with this information are not permitted.

To ensure smooth parking management, vehicle numbers are collected at the front desk at check-in.

Due to limited parking space, the hotel provides parking assistance on weekends, holidays, and during peak season.

※ Pets are not allowed. If found after check-in, guests will be asked to vacate immediately without a refund, and a special cleaning fee will be charged.

※ The entire building and all rooms are non-smoking. Please use the smoking area on the 1st floor.

★ If smoking is detected within the building, guests may be asked to vacate immediately without a refund, and a special cleaning fee will be charged. ★

※ For the comfort of other guests, please refrain from smoking in the room. If smoking is detected within the building, a fine will be imposed in accordance with Article 34 of the National Health Promotion Act, and a special cleaning fee will be charged.

Adults only

Fee: Additional charge