1/5

Busan Haeundae Centum City W Residence Hotel

부산 해운대 센텀시티 W레지던스 호텔

4.5

Excellent(68)

2026.06.02

There was a contact lens left by the previous guest in the room and hair still in the sink... It was cheap and had good reviews so I booked, but I was very upset. It felt like they only changed the comforter and the comforter cover...

1.0Below Expectations

2026.05.28

First of all, the place was completely unclean. There were too many hairs on the dishes, and there were food scraps left in the sink from the previous guest. The bed linens made my whole body itch after I woke up, which was painful. Even for a residence, this is the worst.

Select Rooms

Facilities

Accessibility

Room Amenities

Dining

Others

Wi-Fi

Entertainment Devices

Safety & Security

Smoking

Spa & Wellness

Transport & Parking

Accessibility: Elevator

Room Amenities: Amenity

Dining: Private Barbeque

Others: Twin Bed

Wi-Fi: WIFI

Entertainment Devices: VOD

Safety & Security: Full Hour Security, Security Alarm, Carbon Monoxide Detector, Outside CCTV, CCTV in Public Area, Fire Extinguisher, Security System, Fire Alarm, Smoke Alarm

Smoking: Non-smoking room

Spa & Wellness: Spa/Whirlpool

Transport & Parking: Parking Allowed

Language support: 한국어
English

House Rules

Check-in: 15:00–23:00

Check-out: 11:00–11:10

Important Information

※ Front Desk Information

- The front desk is located in Room 306 on the 3rd floor.

- Hours: 9:00 AM – 11:00 PM

※ Room Usage

- The bed direction, view, and prop design in the room may differ from the photos and will be assigned randomly on the day of check-in.

- It is not possible to exceed the standard and maximum occupancy of the room.

- If there are additional guests, please contact the front desk.

- Basic amenities in each room are prepared for the standard occupancy.

- Extra bedding (paid service): 20,000 KRW

※ Cleaning Service

- Room cleaning service is not generally provided.

- Multi-night cleaning (paid service): 20,000 KRW (advance reservation required)

※ Minor Accommodation Policy

- Accommodation is only possible when accompanied by a legal guardian; solo stays or mixed-gender stays for minors are not permitted.

- If necessary, documents proving guardianship, such as a family relationship certificate, may be requested.

- Violation of this policy may result in denied accommodation, and already paid fees will not be refunded.

Check-in & Check-out

- Check-in Time: 3:00 PM – 11:00 PM

(For check-ins outside these hours, please contact the front desk.)

- Check-out: By 11:00 AM

- Front Desk: 051-720-8216

Parking Information

- Parking is available in the building's underground parking lot from B2 to B5.

- Electric vehicle charging stations are located on B5.

- Free parking for one car per room is available. (Additional cars 5,000 KRW per day)

- Vehicles up to 2.2M in height can enter.

- If the parking lot is full or your vehicle cannot be parked, we will guide you to nearby parking.

Cooking Information

- All rooms except Standard and Superior rooms have Cooking Facilities Available.

- Standard and Superior rooms do not have dishes or tables. (Cooking not permitted)

- Please refrain from cooking meat, fried foods, and fish in the room.

- To prevent fires, please turn off heating appliances after use.

Pet-Friendly Information: - Please note that this facility is not pet-friendly, so pets are not allowed.

Important Notes

While we strive for a safe stay, the accommodation is not responsible for accidents caused by guest negligence.

We also inform you that in case of damage or loss of items, compensation will be claimed based on the original purchase price.

Additional Amenities Information: A coin-operated washing machine, coin-operated dryer, and ice machine are located on the 11th floor.

Children policies

Children allowed

~17

Parking

Fee: Free

Information: Onsite Parking, Only one parking per room available

Booking Notice

Reservation Notice: Cancellations/refunds are not possible for denied entry due to minors reserving mixed-gender rooms. Guests may be asked to present identification for mixed-gender stays, and denied entry is possible if not presented, with no refund for cancellation. Please refrain from excessive noise at night, as eviction measures may be taken. Guests may face criminal charges for damage to or theft of items in the room.

Seller information