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Shincheon Jamsil Saenae Hotel The Castle
신천 잠실새내 호텔 더 캐슬Select Rooms
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The room was good. However, there was a lot of trash and hair in the corner, and the towels had some hair on them. Please pay more attention to room checks... I would consider returning, I like it.
The room is spacious and it was convenient that you can self-refill bottled water or cola. It's quiet and comfortable~
There are many places to eat nearby and the room was clean and fine.
For this price in Seoul, I'm really satisfied with this level of quality.
Everything is good. Since it's a busy district, there are many food and sightseeing options.
Hmm, well... because of my schedule I had no choice but to stay four consecutive nights, but it wasn't such a great experience. I had to stay alone as a woman and felt scared, so I requested a room with as bright an atmosphere as possible. I called twice, once the day before and once on the day of arrival, and the property said they understood. First, their phone response was not good at all. A friend briefly helped me check in, but they had assigned a different room. They said they would leave a note, but they made me come twice, which was inconvenient. I don't think my request was unreasonable for a guest staying four nights. The soundproofing... I woke up several times in the early morning. Noise from the hallway and other rooms came through clearly. I am writing this for those who will refer to my review.
I am satisfied with the cleanliness and the facilities. It was a bit small, but that area is like that, so I can only accept it. Good access and clean — just that alone makes me very satisfied.
The facilities are nice and clean. haha
The facilities are nice and clean. haha
For charger rentals, Type-C chargers are available (one per room). For other models, please use the paid rental service available in the lobby.
Dyson Airwrap now available for rent! We’ve launched a Dyson Airwrap rental service to help you achieve your desired hairstyle. Please inquire at the front desk.
In accordance with the amendment to the Act on the Conservation and Recycling of Resources, the free provision of single-use items within accommodation facilities will be prohibited starting March 29, 2024.
From that date, single-use items will be available for purchase.
Washing machines and dryers are available for use! (Usage fees apply separately; detergent and fabric softener are provided free of charge.)
Breakfast Service Information for Hotel The Castle Jamsil Saenae Branch
[Hours] 7:00 AM – 9:00 AM
[Location] Hotel 2nd Floor Cafeteria
[Breakfast Buffet Offerings] Toast, cereal, cup noodles, coffee, and beverages are available in limited quantities on a first-come, first-served basis.
Operating hours and specific offerings are subject to change based on internal hotel circumstances.
Please note that breakfast service may close early to ensure smooth operations.
We look forward to serving you.
1. To ensure a comfortable stay for our guests, all rooms at our hotel are non-smoking.
Smoking in a room may result in immediate eviction and a special cleaning fee of 200,000 won.
2. If you damage any in-room facilities during your stay, you will be charged for the damages.
3. Rooms are assigned based on availability for immediate check-in,
and rates vary between peak and off-peak seasons.
4. Netflix and YouTube are available (provided you log in with your own account).
Please log out upon checkout. We assume no responsibility for any issues arising from failure to do so.
5. Information on Rental Items (Chargers, wine glasses, hair straighteners, steam irons, laptops): Available for rent at the front desk.
Please be sure to return them.
6. Information on Consecutive Night Stays
If you book a 3:00 PM check-in package, you may extend your stay without additional charges.
However, if you book only a late check-in package (e.g., 8:00 PM check-in),
please note that additional fees will apply based on your room type.
For further inquiries, please contact the hotel, and we will be happy to assist you.
🤍To ensure efficient management of parking spaces, please select either “On Foot” or “By Car” accurately when making your reservation. Parking space assignments and valet service are provided only when “By Car” is selected.
🤍 If you select “On Foot” during booking but arrive by car, parking may be denied or additional fees may apply depending on parking lot conditions.
Assignment Policy: Regardless of the type of package purchased, parking is strictly prohibited if “Vehicle” is not selected. (Even packages that include parking cannot be used if “On Foot” is selected.)
• Time: Immediate entry is permitted only if you arrive at your check-in time. (Advance parking is not allowed.)
• Vehicle Type: The automated parking tower accommodates only vehicles of the Sorento class or smaller.
• Large Vehicles: For large SUVs and sedans such as the Carnival, Staria, G90, and S-Class, please be sure to inquire in advance. Parking may not be available in some cases.
• Prohibited: Due to structural limitations, parking for pickup trucks and other trucks is strictly prohibited.
• When Full: Please use the “Bongsang-gil On-Street Public Parking Lot” near the hotel (177-8 Jamsil-dong / 10-minute walk).
🤍 Additional guest fees apply starting from the time of check-in.
(For the Royal Suite, a maximum of 4 guests is allowed, including 1 additional guest.)
🤍 Guidelines for Additional Guests at Hotel The Castle Sincheon
Additional guest fees are charged upon check-in.
Additional guest (age 9 or older): 22,000 KRW (bedding not included);
Additional guest (under 9 years old): 11,000 KRW (Limited to one child)
(Bedding is provided according to the number of rooms, so additional bedding cannot be provided under any circumstances.)
We hope this information helps ensure a smooth stay at our hotel.
Children allowed
~17
Fee: Free
Information: Parking tower, Only one parking per room, Prior inquiry required available