■ Sonopet Pet Room Service Guide
- During your stay, enjoy complimentary use of pet room amenities and the pet playground
- Pet Room Amenities: Cushion, food and water bowls, litter tray, 3 litter sheets, 2 pet towels, adhesive tape, deodorizer, fixed-length leash (1.5m)
- Pet Playground: (Family/Suite) 2 owners + accompanying dog(s) free / (Silver/Gold) 4 owners + accompanying dog(s) free
- If visiting facilities where pets are not allowed, please use the resort’s boarding center (separate on-site surcharge applies)
■ Guidelines for Companions in Rooms & Playgrounds
Small/Medium Dogs: 2 dogs per person; Medium-Large/Large Dogs: 1 dog per person
Primary Companion: 1 adult
Please refer to the Sono website for details regarding criteria for additional companions
■ Guidelines for Pet-Friendly Rooms
Size Classification Criteria: Small dogs ~10 kg, Medium dogs 11–15 kg, Medium-Large dogs 16–25 kg, Large dogs 26–45 kg
Pet Accommodation Guidelines:
Family Room: Small or medium-sized dogs—1 dog as standard (1 additional dog allowed)
Suite: Small or medium-sized dogs—1 dog as standard (1 additional dog allowed) or medium-large or large dogs—1 dog as standard
Silver: Small or medium dogs—2 dogs as standard (1 additional dog allowed), or medium-large or large dogs—1 dog as standard (1 additional dog allowed: subject to conditions)
Gold: 2 small or medium-sized dogs as standard (2 additional dogs allowed) or 1 medium-large or large dog as standard (1 additional dog allowed: subject to conditions)
- Subject to conditions: When bringing an additional medium or large dog, one guardian must accompany each dog (must be verified at the front desk upon check-in)
When bringing a dog: Small & Medium Dogs 30,000 won / Medium-Large Dogs 40,000 won / Large Dogs 50,000 won
Proof of rabies vaccination within the last 2 years + proof of comprehensive vaccination within the last 2 years
Pet health record: Owner’s personal details must be verified and entered
Legally designated dangerous dogs, dogs under 3 months old, and other highly aggressive breeds are not permitted to stay or use services
When using a leash within the resort, only leashes no longer than 1.5 meters for small dogs and 1.2 meters for medium-to-large dogs are permitted.
Unneutered dogs may use the playground only if they are wearing a manners belt.
※ The pet accommodation policies for SonoPet Club & Resort Vivaldi Park will be revised as follows.
Effective: January 1, 2025 ~
1. [Medium/Large Dogs] Changes to the Accommodation Policy for SonoPet Vivaldi Park Family Rooms
- For stays in Family-type rooms with medium/large dogs, the number of accompanying guests is 2 as a minimum and 5 as a maximum.
- For stays in Family-type rooms with medium/large dogs, a maximum of 1 pet is allowed (no additional pets permitted).
2. Changes to Required Documents for Pet Check-in
- Pets under 10 years of age: Proof of rabies and comprehensive vaccinations administered within the last 2 years
- Pets aged 10 years or older: Proof of rabies and comprehensive vaccinations administered within the last 3 years
※ To ensure a safer and more comfortable experience, Sono Pet Club & Resort has updated its pet check-in policies. Please
take note of these changes when visiting.
Check-in/Check-out, Café, and a multi-purpose space where you can relax
Hours: Front Desk 08:00 – 21:00 (After 21:00: Use the Sonomun Vivaldi Park Front Desk) / Café 09:00 – 21:00 | Last Order: 20:30
Location: 1st Floor, SonoPet Vivaldi Park
Inquiries: 033-439-7297
※ Starting in 2024, wearing a safety helmet will be mandatory, and access to lifts and gondolas will be restricted if a safety helmet is not worn.
※ The operating schedules for the ski resort and Snowy Land can be found on the Sono Hotel & Resort website.
Please check the website for closing dates. *Opening and closing dates are subject to change depending on weather conditions.
Free admission for children under 24 months; proof of age (such as a health insurance card or resident registration certificate) is required for free admission.
Riding requirements vary by attraction, so please check the Sono Hotel & Resort website before visiting.
Depending on weather conditions, daytime or nighttime operations may close early, and gondola service may be delayed, extended, or temporarily suspended; please follow the instructions of the staff.
During peak hours (such as weekends and afternoons on public holidays), the number of available sleds may be limited, and wait times may increase.
Elderly guests and children aged 13 or younger (elementary school students) must be accompanied by a guardian.
Use of the attraction may be restricted for those who have been drinking, pregnant women, individuals with cardiovascular conditions, those with neck or lower back disc problems, and those wearing casts or braces.
During normal Snowy Land operations, exchanges or refunds are not available due to rain or adverse weather conditions.
Children allowed
~3
It was a great place to relax with my dog. The playground was nice. There are plenty of shops, restaurants, and entertainment in the basement. We received an Ocean World guest discount and had a wonderful time.
Very clean and friendly. It is the perfect place for a dog to have fun.

Clean and nice, but it is a shame there are no ramps for small dogs, and the lighting is too dim so it is hard to see. The pillow was uncomfortable. There were no instructions about facility use, which was a bit inconvenient. Towels, extra blankets, and potty pads were plentiful, which was nice~

Clean and nice. There are many restaurants, so you have options.
We had a really great time~
The dog cushion was old and all pilled up, so it looked dirty and we did not use it. They only provided very small pee pads, so I used the pads I brought. The floors are slippery for dogs. It is advertised as a pet-friendly resort, but they just put out a few items. Other than that, the facilities, the dog park, and the view are good.
It was so wonderful! I was happy we could travel with our dog.

We stayed 2 nights and 3 days and paid about 920,000 KRW after a discount. The dog park was not large; they had separated the medium/small dog area in half. While we were using it, a staff member suddenly came and said someone else had reserved the park and asked us to leave. The park was already not very big, so being treated like that felt terrible. Was park use not included at least partially with the accommodation? I really do not understand. Other guests might be kicked out of the dog park suddenly like we were, so be aware. I will not visit again.
It was great to use with my dog.
We visited for Parents' Day as a large family trip with my husband's family. This trip included my in-laws' dog and, because it was a large family trip, we were concerned, but the nearby SonoPet Gold Pet Club could accommodate a large family. The Gold Pet Club had a combined living and dining room, two bedrooms with beds, one ondol (heated floor) room, and two bathrooms, which worked well for a large family. The furniture was low-profile and the lighting was relatively dim, fitting for dogs. They also provided dog supplies, so we only prepared food and supplements. Vivaldi Park has pet-friendly restaurants and is generally good for traveling with a pet, so there was no stress about bringing our dog, which was convenient. Required documents to prepare ✅ Proof of core vaccine vaccinations ✅ Proof of rabies vaccination Check-in is not allowed without vaccination records <Vaccination records must show shots within the past 2 years> <For dogs 10 years or older, records within the past 3 years are required> Make sure to prepare these essential documents so you can enjoy your trip with your dog!
