Gangneung Gray Hotel

Check-in after 3:00 PM, check-out before 11:00 AM

Early check-in and late check-out may be requested (for a fee) depending on on-site availability on the day of check-in; prior confirmation with the front desk is required.

Early check-in and late check-out requests are not available during peak season.

All rooms are non-smoking (a fine will be imposed for smoking in guest rooms).

24-hour front desk service.

Please be sure to contact the hotel in advance if you plan to check in after 10:00 PM.

Pets are not allowed in guest rooms.

In the event of damage to or loss of property, compensation will be charged based on the hotel’s standards.

Early check-in and late check-out are subject to availability and may incur additional fees.

Requests for early check-in and late check-out are not accepted during peak season.

Due to the nature of real-time reservations, duplicate bookings may occur, and reservations may be canceled.

If you receive a notification that your reservation is unavailable, please contact our Customer Service Center.

If we are unable to contact you due to an incorrect contact number, your reservation may be automatically canceled.

For cancellations due to a change of mind or personal circumstances, a cancellation fee will apply in accordance with our cancellation policy.

For same-day check-in reservations, please confirm your reservation with the hotel after booking.

During periods when fees apply, cancellation fees may be charged even for same-day bookings canceled on the same day, in accordance with the provider’s policies.

Minors unaccompanied by an adult will not be permitted to check in, and no refunds will be issued for this reason.

Failure to observe basic etiquette, or any behavior that causes harm or discomfort to others, is grounds for immediate eviction.

To prevent fires, cooking and the use of open flames are prohibited in guest rooms.

Room images may differ from the actual rooms.

Children allowed

~17